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To make your visit as pleasant as possible, please pay attention to our Rules and Regulations.
Wash thoroughly before entering the sauna and pool to keep the pool water clean: Take a shower naked, wash off makeup, face creams and perfumes, rinse your hair properly (removing hair styling products, loose hair, etc.). Leave your swimsuit in the washroom during the sauna (except for people with a license badge on their swimsuit). Use a seating mat or peflet in the sauna. Wash after sauna before entering the pool.
Shaving hair, hair dyeing or cutting, nail and foot care or other similar procedures are not allowed on the premises.
We recommend a workout towel in the gym and group exercise classes.
2.1. Swimwear and swim cap
All customers within the pool area are required to be attired in swimwear intended for swimming in the swimming pool. Swimwear can be sleeved or legged. Beach shorts are not allowed, but shorts designed specifically for swimming are (not more than knee length). Shorts fabric must be thin, non-absorbent, and fast-drying material, such as Lycra. Underwear is not allowed to be worn under swimwear. Skirts and dresses are also not allowed. If needed, you may rent proper swimwear from the hall’s customer service point. Please wear a swim cap if you choose not to wet your hair. During water exercise, you may also wear a shower cap. Remember to tie back long hair. You may borrow a hair tie from the lifeguard station if you forgot to bring one.
2.2. Indoor sports equipment (gym, group exercise, ball sports)
In the gym, group exercise and ball sports, indoor exercise shoes and appropriate indoor sports clothing are used. You are not allowed to enter the sports facilities in question (gym, group gym, sports hall) barefoot, in socks or outdoor shoes. Some group exercise classes are held barefoot (e.g. BODYBALANCE, Yoga and Pilates) – you can check this for each class in the class selection.
2.3. Rental equipment
Please return rental towels and swimwear to the customer service point after use.
Children under the age of 10, and customers who cannot swim, need a companion who is at least 15 years old, with swimming skills, to enter the swimming pool area. Children over the age of eight who can swim need written and signed consent from a parent or guardian to swim alone. Children over the age of seven must use gender assigned locker rooms. NOTE! Children who cannot swim must be accompanied in the pool on a maximum of three children to one adult basis.
Additionally, only customers who can swim at least 25 meters are allowed entry to the 25- and 50-meter pools.
The age limit for gym and group exercise is 15. Small children are not allowed in the gym for safety reasons. If a child aged 13-14 has participated in our Introduction to Gym Training course or a Personal Trainer guidance, he or she may be granted permission to train independently.
The age limit for the solarium is 18 years.
All our customers must have the opportunity to use our services in peace, without having to experience any kind of harassment or inappropriate behavior. Take other customers into account when you visit us, so you can give yourself and others a chance to have a pleasant exercise experience.
Our personnel have the right to work in peace and the order, safety and other instructions given by them must be strictly followed. If you notice any disruptive behavior, report it immediately. Person or organization that breaks our Rules and Regulations can be asked to exit our premises or banned from using our services for a set term or indefinitely.
Our personnel will assist you in borrowing swimming, group exercise and gym equipment and advise you on how and where to return them.
Floats and buoyancy suits are not allowed in the hydromassage/recreation pools. In the Vuosaari multipurpose pool, however, the use of these is allowed.
Everyone is responsible for their own safety. The Service Provider’s liability for its operations and any damage caused to the Customer is determined in accordance with the provisions of the Tort Liability and Consumer Protection Act in force at any given time.
Lockers and safety deposit boxes are intended to be used only during the visit. It is forbidden to leave items in them overnight. Valuables should be left at home or stored in safety deposit boxes, which are in the hall lobby areas. Lost property can be inquired from the swimming hall’s customer service. The Service Provider is not responsible for the visitor’s lost property.
In the café, changing rooms, sports and washing facilities, eating your own snacks is not allowed.
Anyone causing deliberate vandalism to our establishment is solely responsible for all damage expenses.
Leave your phone in the safety deposit box. If you need your phone during a workout, keep it on silent mode. Take care of calls and video calls outside the swimming pool, gym and changing rooms. Remember to wear headphones if you are listening to music. This way, both yourself and others have the opportunity for undisturbed exercise.
Any kind of filming on our premises is prohibited without separate permission. If necessary, permission to photograph can be requested from the hall manager.
We wish you an enjoyable visit and a warm welcome back!
Terms and Conditions of Customer Contracts
Pool etiquette
Group exercise etiquette
Gym etiquette
We reserve the right to make change