Customer info | Supercard customer info
You will have an all-day access to all our locations (Kallio, Kontula, Malmi, Mäkelänrinne, Pasila, Siltamäki, Töölö and Vuosaari).
Note! As a Supercard holder, always check in at the self-service terminal or at the customer service point and choose which service you want to use. After checking in, you can access through the entrance gates by showing your customer card on the reader.
After group exercise or gym training, you can go swimming and visit the sauna.
No swimming pools at our Pasila location.
Gym workout plan 30 €. For a multi-visit or monthly card holders: 10-visit, 1-, 3- and 6-month cards for the gym or gym & swimming monthly cards, and 1-, 3- and 6 month Supercard (one 30 € session / purchase).
Buying a Supercard and booking group exercise classes is easy in our online store!
To buy online, you need a customer account. When you get a customer card, you can easily get in directly through the gates without queuing separately at the checkout. For serial and season ticket products, the customer card (value 4 €) is included in the price for a new customer. You can get the customer card from the hall’s customer service. The first time you visit the service, you will need to bring your ID. If you lose your customer card, you must buy a new customer card for 4 €.
Our seven swimming halls offer great facilities for water lovers of all ages. Whether you are a fitness or leisure swimmer, aquajogger or swimming school participant, we guarantee you an enjoyable and refreshing visit. Exercising in water is great for gaining muscle strength without adding pressure on the tendons and joints. Because of the low-impact format, water exercise is effective and suitable for almost every age and fitness level.
At Urheiluhallit, special care is taken to maintain cleanliness in all our facilities, especially in swimming pools. We want to adhere strictly to the common rules that will achieve the cleanliness values we have set, despite the increase in customer numbers. Each customer’s own choices and solutions are of great importance, which is why our Rules and Regulations must be followed.
Please familiarize yourself with our Rules and Regulations before your visit and ask the staff for more information if necessary
In the pool area, you must always wear swimwear intended for swimming in the swimming pool. The swimsuit can be sleeved or legged. The use of beach shorts as swimwear is forbidden, but short swimming shorts (not longer than knee length) clearly intended for swimming in swimming pool are allowed. The material should be thin and quick-drying, for example, lycra. There should be no underwear under the shorts. Skirts and dresses are not allowed swimwear. Appropriate swimwear can be rented from customer service if necessary.
Tie up long hair or wear a swimming cap. For aquajogging, you can also wear a shower cap. You can borrow a hair loop from the swimming control station if you have forgotten your own.
If needed, you can rent swimwear and towel. Also for sale at the customer service point are swimming caps, swimming goggles, aquajogging belts, shampoo and disposable seat covers for the sauna.
You can view bookings for swimminglanes in our online store. The view shows when the lane in question is booked for swimming school or group exercise classes, for example.
Aquajogging has its own lanes.
To ensure general comfort and pool water cleanliness, we request that you follow our general Pool Etiquette.
Wash thoroughly before going swimming: Take a naked shower, rinse your hair properly (removing styling products, loose hair, moisturizers, makeup, etc.) and remember to leave your swimwear in the bathroom during the sauna. Wash also after sauna before entering the pool.
Shaving, hair dyeing and cutting, nail and foot care or other similar procedures are not allowed on our premises.
Only enter the pool in a swimwear intended for swimming in the swimming pool. If you don’t want to wet your hair, wear a swimming cap. For aquajogging, you can also use a shower cap. Be sure to tie up long hair.
Choose a lane – whenever possible – where you swim at about the same speed as others swim. This allows everyone to enjoy their swim at their own pace.
Surprisingly many swimmers can fit into the same lane, when you take others into account. Use right-hand traffic.
When resting at the end of the pool, leave enough space in the middle of the end of the pool for others to make the turn and move right next to the lane rope. You can also rest further away from the end of the pool, next to the lane rope.
If the person swimming behind you is faster than you, you should swim to the left side at the end, stop and let the other person pass you in the turn.
Aquajogging can only be practiced in the area reserved for it. Remember that aquajoggers must circle the reserved area in the designated direction. Aquajoggers must move forward one after another, instead of side by side (at least during rush hour), to avoid disturbing swimmers or other aquajoggers who want to overtake them.
Lifeguards are tasked with enforcing the rules, so respect their work. They’re there for you too, so turn to them if you have any questions.
Blue and white license badge indicates that the swimmer has been granted the right to wear a swimsuit in the swimming pool, even if the rules instruct against it (e.g. in the sauna or shower). The license badge can be a round badge sewn into a suit or a bracelet model.
Come to the swimming pool! The purpose of the guide is to promote everyone’s opportunities to use swimming pool services. The guide explains the correct procedures for swimming pool customers, for example, in the washing facilities and at the pool. There are also guidelines for safety, such as supervising children at the pool. The guide has been produced by the Finnish Swimming Education and Lifesaving Association.
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Come and try out our various group exercise classes and find your own favorites from over 40 different class options.
Do you want to develop your muscle strength and stay alert in everyday life? We welcome everyone, regardless of age or fitness level!
The age limit for our gyms is 15 years.
Working out in the gym is great when everybody plays by the same rules. By following our gym etiquette, you can ensure an enjoyable visit for yourself and others
Please wear indoor shoes and exercise clothes. Outdoor footwear is prohibited in the gym for cleanliness reasons, so leave them in the locker room.
You can sweat at the gym, but pay attention to your fellow trainers. Therefore, use a workout towel and wipe off traces of use from gym equipment. After use, always return the exercise equipment (barbells, plate weights, dumbbells, etc.) to its original place. Leave the places in such a condition that it will be a pleasure for the next one to train after you.
The gym can get crowded and therefore it is polite to let others use the equipment between your sets and vice versa.
Consider fragrance-sensitive co-trainers and leave strong fragrances out of the training facilities.
Avoid unnecessary noise and weight dropping
Leave your mobile phone in a safety deposit box. If you need your phone during a workout, keep it on silent. In this way, both yourself and others have the opportunity for undisturbed exercise. Handle calls and video calls outside the gym. Filming in the gym and locker rooms is prohibited.
The age limit for going to the gym is 15 years.